FAQ

Please contact our Customer Service Department at returns@canadianmademuscle.com within 24 hours if there is a problem with the order you received. All returns must be made within 14 days of your purchase. Please try samples of products at your local store. Products will not be returned for reasons such as the customer does not like the flavor.

Unopened products will be returned for full refund of the purchased price. However, products must be sealed, unopened and in original packaging. Products will be shipped back to CMM at the customers expense.

All Products must be shipped with Insurance and shipping charges can not be refunded. If items are not properly insured and get lost or damaged when returned, we can not grant refunds.
Payments
We accept Visa, Master card, and American Express
Shipping Details
A low shipping rate of $9.95 cdn will be added to all orders within Canada. We ship orders by Purolator Courier, so most orders arrive within 1-3 business days.

Any order over $99.99 receives free shipping.

Once your order is processed, a tracking number will be sent to you via email.

Orders made before 2:30 PM** will be shipped that day.

*Shipments that require extra shipping charges levied by Purolator may not qualify for free shipping. This is a rare occurrence and applies only to shipments arriving to extremely rural areas.

**Western Region (MT), Eastern Region (EST), Atlantic Time (AT)

Please call our Toll free number @ 1-866-688-5860 for further information.

Disclaimers
The products and the claims made about specific products on or through this site have not been evaluated by Canadian made Muscle or the Canadian Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. Information about each product is taken from the labels of the products or from the manufacturer’s advertising material. Canadian Made Muscle is not responsible for any statements or claims that various manufacturers make about their products. We cannot be held responsible for typographical errors or product formulation changes.

** Website Prices and store prices may vary from time to time. If requested, any in store purchase of $199 before taxes will receive website prices.**